Appointments

Due to limited availability a major credit card is required to hold your reservation(s).

A $40 nonrefundable fee will be processed using the card provided upon booking. Please understand that this is a retention fee to hold your appointment and it will be applied to the total cost of the services booked. This does not apply to active Revive Members or clients with pre paid packages. If you have a membership or prepaid package please call or email us to schedule your appointment.

Arrivals and Check-In

Please plan to arrive at least 15 minutes prior to your first scheduled appointment. Late arrivals will result in a shortened appointment, so the next guest will not be delayed. If you are a late arrival, you will be charged for the full appointment.

Please Check-in at the front desk. If it is your first visit or we have not seen you in a while, you will need to fill out spa forms for our records. If you have any questions or inquiries, please ask us. We are happy to help.

Cancellation Policy

All appointment cancellations must be made 24 hours prior to your scheduled appointment time. Any no show appointments will be charged full price for their services. If you need to cancel your appointment, cancellations made 24 hours in advance will not carry a fee, and your deposit will be applied towards your next appointment. If you do not cancel prior to the 24 hour window you will lose your deposit or major credit card on file will be charged $40 for cancellation fee. 

Membership and Prepaid Package Service Cancelation Policy

If you have a membership service or prepaid package service scheduled and do not cancel 24 hours prior to your scheduled appointment you will need to pay a $40 rescheduling fee in order to use the service scheduled, any no call no show appointment will forfeit the prepaid service.

Monthly Membership Cancelation Policy

Memberships must be canceled in person or via email at least 10 days prior to your monthly draft date. PAYMENTS DRAFTED WITHOUT PROPER CANCELATION ARE NON REFUNDABLE.

ALL SPECIALS/ PACKAGES/DISCOUNTS/SERIES ARE NON REFUNDABLE